Last updated: 17 June 2026
⚠️ Placeholder copy — requires legal review before launch (POPIA compliance required for South African operations).
We collect information you provide (name, email, phone), booking and payment data, profile information for service providers, and usage data to improve our platform. We comply with the Protection of Personal Information Act (POPIA) of South Africa.
We use your data to facilitate bookings, process payments, send notifications and reminders, improve the platform, and communicate important updates. We do not sell your personal information.
We share necessary booking details between customers and service providers. Payments are processed by Paystack under their privacy policy. We do not share your data with unaffiliated third parties for marketing.
We retain your data as long as your account is active or as required for legal and operational purposes. You may request deletion of your account and personal data by contacting support.
We implement industry-standard security measures to protect your data. Payment information is processed securely by Paystack and is never stored on our servers.
Under POPIA, you have the right to access, correct, and delete your personal information. Contact us at support@pluggedcity.com to exercise these rights.
Privacy questions: support@pluggedcity.com